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Privacy Policy

At MOURVI® PIPES, we respect your privacy and are committed to protecting the information you share with us through our website, product enquiries and other communications. This Privacy Policy explains how information may be collected, used, stored and protected when you visit our website or contact us regarding our products and services.

Introduction

This Privacy Policy describes how MOURVI® PIPES may collect, use and handle information provided by visitors through our website and business communication channels.

Our website provides information about our products, including transparent PVC pipes, blue PVC pipes, foam PVC pipes, flexible wire protection pipes, pipe locks, PU high-pressure tubes and auto water filling kits.

By accessing our website or contacting us through the available enquiry facilities, you acknowledge this Privacy Policy. We encourage you to read it carefully to understand how your information may be handled.

Information We May Collect

When you contact us, request product information or submit an enquiry through our website, we may receive information that you voluntarily provide.

This information may include:

  • Your name
  • Phone number
  • Email address
  • Company or business name, if applicable
  • Product names or specifications you enquire about
  • Quantity, application or other product requirements you share
  • Information included in your message or enquiry
  • Other information you voluntarily provide while contacting us

Please share only the information necessary for your enquiry. Avoid submitting sensitive personal information through general website forms unless it is specifically required and an appropriate method of submission is provided.

How We Use Your Information

We may use the information you provide to understand your requirements and respond to your product or business enquiries.

Information may be used for purposes such as:

  • Responding to product-related questions
  • Providing information about product features and applications
  • Understanding your specifications and requirements
  • Communicating about quotations, orders or business enquiries
  • Providing customer support where applicable
  • Improving our website content and enquiry experience
  • Maintaining relevant business communication and records

We aim to use information for purposes relevant to your enquiry and our business relationship, subject to applicable legal requirements.

Product Enquiries and Business Communication

If you contact MOURVI® PIPES to enquire about PVC pipes, flexible wire protection pipes, PU high-pressure tubes or any other product listed on our website, the information you provide may be used to respond to your specific requirements.

For example, details about the product, application, required quantity or specifications may help us understand your enquiry and provide a relevant response.

If you communicate with us regarding a quotation, potential order or ongoing business enquiry, relevant information may be used to maintain that communication. Any order-related terms will be subject to the applicable business agreement and policies.

Cookies and Website Usage

Our website may use cookies or similar technologies where implemented to support website functionality, security, performance or user experience.

Cookies are small data files that a website may store on your device. Depending on their purpose, they may help a website remember preferences or understand how visitors interact with its pages.

The information collected through these technologies depends on the tools and features implemented on the website. We do not claim to use any particular analytics or tracking service unless it is actually implemented.

Where applicable, you may manage or restrict cookies through your browser settings. Disabling certain cookies may affect some website functionality.

Third-Party Services and External Links

Our website may contain links to third-party websites or use external services, such as map providers, communication platforms or other tools, where applicable.

If you access a third-party service, that provider may process information according to its own privacy policy and terms of service.

MOURVI® PIPES does not control the privacy practices of independent third-party websites. We recommend reviewing their privacy policies before sharing information through those services.

Data Security

We aim to take reasonable measures to protect the information shared with us against unauthorized access, misuse, loss or disclosure.

Access to enquiry information should be limited to those who need it for relevant business communication and operational purposes, where applicable.

However, no method of internet transmission or electronic storage can be guaranteed to be completely secure. Visitors should avoid sharing sensitive information through general enquiry forms or unsecured communication channels.

Sharing of Information

We do not intend to use the information you provide for purposes unrelated to your enquiry without an appropriate basis.

Information may be shared where reasonably necessary to respond to your request, support relevant business operations, comply with legal obligations or protect applicable rights and interests.

Where third-party service providers are used to support website operations or business communication, any information shared with them should be limited to what is reasonably necessary for the relevant purpose.

Information Retention

Information received through enquiries or business communication may be retained for as long as reasonably necessary to respond to your request, maintain relevant business records, manage an ongoing enquiry or comply with applicable legal obligations.

The retention period may vary depending on the type of information, the purpose for which it was collected and any applicable recordkeeping requirements.

Your Privacy Choices and Requests

If you have questions about personal information you have shared with MOURVI® PIPES, you may contact us using the contact details published on our website.

Depending on applicable law and the circumstances, you may request clarification about the information you have provided or ask us to correct inaccurate contact details.

We may need to retain certain information where required for legitimate business purposes or legal compliance. We will consider requests in accordance with applicable requirements.

Children's Privacy

Our website is intended for people seeking information about our products and related business enquiries. It is not specifically designed to collect personal information from children.

If you believe a child has submitted personal information through our website, please contact us so that we can review the matter and take appropriate action where required.

Changes to This Privacy Policy

MOURVI® PIPES may update this Privacy Policy from time to time to reflect changes to our website, business practices, services or applicable legal requirements.

Any revised version will be published on this page. The updated policy will apply from the date indicated in the published version, where a date is provided.

We encourage visitors to review this page periodically to remain informed about how information may be handled.

Website Links and External Content

Our website may provide links to other websites for additional product information, services or resources. These links are provided for convenience where applicable.

Once you leave our website, the privacy policy and practices of the external website may apply. Please review the relevant third-party terms before using external websites or submitting information to them.